FAQ
Frequently asked questions
Answers to the questions owners ask us most often. Your question is not here? Write to us using the form.
Contract
Who is my contract partner?
Your contract partner is Yeganeh Stays. We sign a lease with you and are your only tenant – whoever uses the property.
How long does the lease run?
We are looking for long-term partnerships. The term and notice periods are agreed individually and set out in writing in the offer and the lease.
Are there agency fees or other costs for me?
No. The inquiry, the review and the offer are free and without obligation.
Rent
How much rent will I get?
The rent depends on the location, size and condition of your property. After the review you receive a concrete written offer.
Do I get the rent when the apartment is empty?
Yes. You receive the agreed rent every month – we carry the occupancy risk.
Who pays service charges, electricity and internet?
How service charges, electricity, internet and the broadcasting fee are split is set out clearly in the lease. As a rule we cover usage-based costs during the lease.
Property
Does my apartment have to be furnished?
No. We take on empty, partly furnished and furnished properties. We agree the furnishing with you.
Who takes care of cleaning and repairs?
We do. We handle cleaning and small repairs. We report larger damage or defects in the building to you immediately so they can be repaired properly.
In what condition do I get the property back?
Well kept. What happens to the furniture at the end and how the handover works is set out in the lease.
Legal & neighbours
Is this model allowed in Cologne?
Yes, with a permit. In Cologne, letting to changing guests needs a permit under the housing protection bylaw (Zweckentfremdung). We check this for every property beforehand and take care of the application.
And in Erftstadt, Brühl, Euskirchen and Frechen?
There too we check the local rules for every property before making an offer.
What about the owners’ association?
For condominiums we check with you whether the declaration of division and the community rules allow this use.
Will the neighbours notice?
Our guests are working professionals staying for weeks or months. Clear house rules apply to every stay, for example quiet hours and no parties.
Let’s talk about your property
Send us a no-obligation inquiry. We review it carefully and get back to you personally.
- Free and without obligation
- A personal contact
- No agency fees